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SI No III-4

SI No IV

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CITIZEN CHARTER
ELECTRICITY DEPARTMENT

Permanent Service Connection

V. High Tension Industries


i) Acknowledgement of receipt of service connection application along with required documents. - Within 3 days
ii) Scrutiny of application, informing about the discrepancies in the application. - Within 7 days after receipt of application
A) Schemes costing less than Rs. 2,00,000:
a) Preparation of estimate and sanction for extension of power supply. - Within 30 days from the date of receipt of application in section office.
b) Collection of Security Deposit and executive of agreement - Within 7 days from the date of sanction if applicant is ready.
c) Execution of HT line extension, Double Pole structure works subject to availability of materials, priority and site condition. - Within 30 days after payment of Security Deposit.
d) Provision of metering arrangements - 10 days after completion of work
e) Effecting service connection after payment, after fixing the meter at the consumer premises . - Within 10 days after completion report with all the required clearances by the applicant.
B) Schemes costing more than Rs. 2,00,000 but less than Rs 5,00,000:
a) Preparation of estimate for extension of power supply. - Within 30 days from the date of receipt of application in section office.
b) Collection of Security Deposit and execution of agreement. - Within 7 days from the date of sanction if applicant is ready.
c) Execution of HT line extension, Double Pole structure works subject to availability of materials, priority and site condition. - Within 60 days after payment of Security Deposit.
d) Provision of metering arrangements - 10 days after completion of work
e) Effecting service connection after payment, after fixing the meter at the consumer premises. - Within 10 days after completion report with all the required clearances by the applicant.

C)

Schemes costing more than Rs. 5,00,000
a) Preparation of estimate and sanction for extension of power supply. - Within 30 days from the date of receipt of application in section office.
b) Collection of Security Deposit and execution of agreement - Within 7 days from the date of sanction if applicant is ready.
c)  (i) Execution of HT line extension, Double Pole structure works subject to availability of materials, priority and site condition (without erection of new feeder). - Within 90 days after payment of Security Deposit
(ii) Execution of line work involving provision of new / additional feeder arrangement from the Sub-Station. - Within 180 days after payment of Security Deposit
d) Provision of metering arrangements - 10 days after completion of work
e) Effecting service connection after payment, after fixing the meter at the consumer premises. - Within 10 days after completion report with all the required clearances by the applicant.

NOTE: In the case of outlying regions, if sanctions are required from Pondicherry another 15 days  time may be added to the time indicated under each category.


SI No III-4

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