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SI No II-6

SI No III-2

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CITIZEN CHARTER
ELECTRICITY DEPARTMENT

Permanent Service Connection

I. Low Tension Service Connection (Domestic, Commercial, upto 10 kW)


i) Acknowledgement of receipt of service connection application along with required documents. - Within 1 day
ii) Scrutiny of application, informing about the discrepancies in the application. - Within 5 days after receipt of application
iii)

On Line

a) Preparation of estimate for extension of power supply to the service connection. - Within 5 days from the date of receipt of application in section office.
b) Effecting service connection. - Within 7 days after payment of security deposit, service connection charges etc.
iv)

Minor Extension

A)

Where distance is 200 m from the existing line:

a) Preparation and Sanction of estimate for extension of power supply to the service connection. - Within 15 days from the date of receipt of application in section office
b) Execution of line works subject to availability of material and priority and site condition. - Within 15 days from the date of receipt of sanction
c) Effecting service connection - Within 7 days after payment of security deposit, service connection charges etc.

B)

Where the distance is more than 200 m:

a) Preparation and sanction of estimate for extension of power supply to the service connection. - Within 15 days from the date of receipt of application in section office
b) Execution of line works subject to availability of material and priority and site condition. - 20 days after receipt of sanction
c) Effecting Service Connection - Within 7 days after payment of security deposit, service connection charges etc.

CABLE

i) Acknowledgement of receipt of service connection application along with required documents. - Within 1 day
ii) Scrutiny of application, informing about the discrepancies in the application.

-

Within 5 days after receipt of application
iii)

On Line

a) Preparation of estimate for service connection application and extension of power supply to the service connection. - Within 5 days from the date of receipt of application in seciton office
b) Effecting service connection - Within 10 days after payment of security deposit, service connection charges and obtaining permission from the municipality for road cutting.

SI No II-6

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