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SI No II-4

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CITIZEN CHARTER
ELECTRICITY DEPARTMENT
MAHE REGION


 The Electricity Department provides the following services to the people of Mahe According  to their needs the public can approach the concerned Officer for availing the Services / Particulars in the Electricity Department.


(a) Availing of new service connection to domestic, commercial, industrial and Agriculture.
(b)   Name transfer and shifting of service connection.
(c)   Enhancement of  load.
(d)   Rectification of defective meter.
(e)    Change of tariff.
(f)     Revision / correction of current consumption bill.
(g) Issue of Power Feasibility Certificate.
(h)  Intimation of appropriate actions on the petitions received from the public.
(i)    Hearing and redressal of public grievances and rectification of the complaint.

The Superintending Engineer-II is the overall incharge of the Mahe region and the Executive Engineer-III is looking after the operation and maintenance of  Mahe region, whose addresses are given below:


(a) THE SUPERINTENDING ENGINEER-II
ELECTRICITY DEPARTMENT (MAIN OFFICE)
137, SUBBASH CHANDRA BOSE SALAI
Puducherry-605 001.
Office Phone: 0413-234 3687


(b) THE EXECUTIVE ENGINEER-III
ELECTRICITY DEPARTMENT (MAIN OFFICE)
137, SUBBASH CHANDRA BOSE SALAI
Puducherry-605 001.
Office Phone: 0413- 233 8689


The Subdivision Officer and the respective jurisdictional areas under the control of the Sub divisional Officer are as detailed below. The public residing at the below mentioned area may approach their concerned officers for availing the Services /  Particulars in the Electricity Department. Besides, the public may also contact the respective Fuse-off Call Office either in person or over phone for rectification of defects in supply of Electricity.


Officer

Areas

Assistant Engineer / Mahe
Electricity Department
Main Road
Mahe
Phone Office: 0490-233 5666
(i) Fuse-off Call Office : Mahe
Phone : 0490-233 2224

Whole of Mahe Town and Chembra Village.

(ii) Fuse-off Call Office : Palloor
Phone: 0490-233 2624

Palloor, Pandakkal, East Palloor, Chalakkara,Cherukallayui.

Besides, if there happens to be any delay in services rendered by this Department the public may approach the Executive Engineer-X at the abovementioned address for redressal of their Grievances.

SUPERINTENDING ENGINEER-I


SI No II-4

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