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Bill Complaints
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BILLING AND BILL PAYMENT ISSUES

Bill Payment Modes

The power supply charges shall normally be paid by means of the following modes:

a) Cash:
The payment by cash shall be made at the respective jurisdictional designated bill collection counters. The bill in original shall be presented for making the payment.
b) Demand Draft:
The Demand Draft shall be drawn on any nationalised/scheduled commercial bank situated at the headquarters of the office of the bill. The Consumer name, Policy Number and Month of bill shall be indicated in the reverse of the Demand Draft. The Demand Draft shall be presented at the office of the respective officer who had issued the bill. A copy of the bill shall be enclosed along with the Demand Draft.
c) Cheque:
The Cheque shall be from any nationalised/scheduled commercial bank situated at the headquarters of the office of the bill. The Consumer name, Policy Number and Month of bill shall be indicated in the reverse of the Cheque. The Cheque shall be presented at the office of the respective officer who had issued the bill or at the designated cash collection counters. A copy of the bill shall be enclosed along with the Cheque. In order to make the payment by means of Cheque, the consumer should have obtained prior written permission from the officer who had issued the bill. Payment by means of Cheque without written permission shall not be accepted.

Immediately on making the payment, the consumer shall obtain the receipt. The department will accept the cheque from the consumer in good faith and will issue receipt subject to realisation. If the cheque is not realised but returned by the bank, it amounts to non-payment and the consumer is liable for levy of interest and disconnection with 7 clear days's notice.

For more details, please refer to Clause 57-A Mode of Payment of Terms and Conditions of Power Supply at the following link:

Clause 57-A - Mode of Payment

Last updated: 03/11/16 Home Page